Privacy Policy

Last Updated: December 2025

White & Velvet (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, store, and protect your information.

By using our website or contacting us, you agree to the terms of this policy.

  • 1. Information We Collect
    A) Personal Information
    • Name
    • Email
    • Phone number
    • Address
    • Information submitted via contact forms or WhatsApp
    B) Non-Personal Information
    • Browser and device details
    • IP address
    • Website usage data
    • Cookies and tracking technologies
  • 2. How We Use Your Information
    • Respond to inquiries
    • Process orders and payments (in-store or direct communication)
    • Improve our website and services
    • Send marketing messages (with consent)
    • Run advertising campaigns (Google, Meta, etc.)
    • Fulfill legal obligations
  • 3. Cookies & Tracking

    We use cookies to:

    • Improve user experience
    • Analyze website performance
    • Support remarketing campaigns

    Users may disable cookies via browser settings.

  • 4. Sharing of Information

    We do not sell or rent your data.

    We may share information with:

    • Trusted service providers
    • Government authorities when required by UAE law

    All third parties must keep your data confidential.

  • 5. Data Security

    We implement technical and organizational measures to protect your information from unauthorized access or misuse.

  • 6. Data Retention

    Personal data is retained only as long as needed for the purposes outlined in this policy or to meet legal obligations.

  • 7. Your Rights

    You may request:

    • Access to your information
    • Correction or deletion
    • Withdrawal of marketing consent
    • Objection to certain processing

    To exercise these rights, contact us using the details below.

  • 8. Third-Party Links

    Our website may contain links to external websites. We are not responsible for their content or policies.

  • 9. Children’s Privacy

    Our services are not intended for persons under 18.

    We do not knowingly collect data from minors.

  • 10. Policy Updates

    We may update this policy from time to time. The latest version will appear on this page.

  • 11. Contact Us

    White & Velvet

    Dubai & Abu Dhabi, UAE

    info@whiteandvelvet.com

    +971 4 222 2193